After the Customer receives the order, he/she has the right to withdraw from the agreement within 14 days for any reason and with no justification, and return the goods purchased online from us.
To return the goods you have purchased, please send a letter of the corresponding content to the following e-mail address: info(at)easysmoke.eu, giving the Ordering Number and the Name of the Customer.
Moreover, you have to return the goods purchased in our online store no later than within 7 (seven) days after we receive the notice of withdrawal.
All returned goods must be in their original packaging and must not have been used. When returning the goods, please enclose a copy of your invoice.
After the goods have been returned, the money will be transferred to the same bank account from which the payment was made no later than within 14 days after we receive the goods. The postage shall not be refunded, unless the product was incongruous with the placed order.
If for some reason the store sent you the goods that did not incongruous with the placed order, we shall send you the goods that meet your needs within 24 hours. The buyer will have the right to keep the goods that were sent earlier.